What Happens After You Submit a Skin Photo to an Online Dermatologist?

What happens when you upload a skin photo to our platform? BrilliSkin turns your online dermatologist consult into fast, personalized care within 48 hours.

You’ve uploaded a photo of your skin concern. So what happens next? Whether you’re unsure, feeling a little nervous, or just want to know how long it takes, here’s what to expect from your online dermatologist consultation.

Step 1: What an Online Dermatologist Does With Your Skin Photo

Right away, your photos and answers go to our AI-powered triage system. That’s a fancy way of saying we use really smart computer technology to: check the type of skin issue you might have, look for anything urgent or serious, and match your case with the right dermatologist. This doesn’t replace a real doctor—but it helps get your case to the right person faster and more accurately.

Here’s the best part: every single case is reviewed by a board-certified dermatologist. That means a real skin expert—not a general doctor or assistant—looks closely at your photos and information.

They use their training and experience to:

  1. Make a diagnosis (what’s going on with your skin)
  2. Create a treatment plan just for you
  3. Answer any questions you included

Step 2: Can This Skin Concern Be Treated with Online Dermatology?

Some skin conditions can be treated quickly and safely online. Others might need a closer, in-person look. Our dermatologists know the difference. If your issue can be handled virtually, you’ll get a care plan built just for you. If not, we’ll explain why and help guide you toward the next steps. You’re never left wondering what to do.

Research supports this model. A 2021 study in JAMA Dermatology found that online care works well for common issues like acne and eczema. Still, certain conditions might need an in-office visit to confirm the diagnosis.

Step 3: How Fast Can You Get a Skin Diagnosis Online?

We move fast. In most cases, you’ll receive your diagnosis and treatment plan within 24 to 48 hours. Your plan could include:

  • Prescription medications (sent to your pharmacy)
  • Over-the-counter suggestions
  • Skincare tips and product guidance
  • Lifestyle or environment-based advice

Everything is personalized. We make sure you know what to do next and how to start feeling better.

Step 4: What to Expect After Your Online Dermatology Appointment

Sometimes your skin changes. Or you may have a question about your care plan. That’s totally normal. You can message us through the BrilliSkin platform for follow-up help.

Why BrilliSkin Is a Trusted Choice for Online Dermatology Care

We know sending a skin photo can feel a little awkward. That’s why we built BrilliSkin to be simple, secure, and respectful. Your info stays private. Your case is reviewed by a real doctor. And your plan is created with care.

No guesswork. No endless internet searches. Just expert answers, delivered fast. 

Join the waitlist today and be one of the first to try BrilliSkin’s online dermatology service.


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Reviewed by Michael Vittori
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